Support
We aim to reply within two business days.
Hi! If you've hit a problem with Sadeen or just want to send us feedback, we'd love to hear from you. Sadeen is a small, indie project and your messages go directly to the person who built it.
Contact
Email sadeen@idemery.com with a short description of what happened.
What to include
- Your device (e.g. iPhone 15 Pro, iPad Air 5).
- iOS version (Settings → General → About → Software Version).
- App version (shown on the home screen, bottom-right corner).
- A short description of what you were doing when the issue happened.
- A screenshot or screen recording if you have one.
Common questions
Does the game work offline?
Yes — Sadeen is fully offline. Once installed, you can play on a plane, in the metro, or anywhere without a connection. No account, no sign-in.
Will my progress sync between devices?
Not yet. Game state lives on the device where you played. If we add cross-device sync later, it will be opt-in and clearly described in the Privacy Policy.
How do I delete my data?
Uninstall the app. Sadeen never sends data off your device, so deleting the app removes every byte associated with it.
Can I suggest new puzzles?
Please do! Email a description (or a picture) and we'll consider it for the next content update.